FAQ

The Ins And Outs of How We Do Business

How does your 100% Satisfaction Guarantee work?

As a family owned and operated company, we take pride in delivering exceptional service and results every time. Your happiness is our #1 priority - if you're not satisfied with our work, we'll solve it. Just let us know and we'll come back to make it right. It's that simple!
Are you insured?

Yes! We are fully insured and WSIB compliant.
How do you clean my windows?

We have two methods depending on what our professionals determine will deliver the best results. We offer traditional cleaning with a brush and squeegee or water fed pole system using purified water. To learn more about our methods, visit our Window Cleaning service page.
Do you clean window screens?

Yes! When you book our exterior + interior window cleaning service, screens, sills and tracks are always included. There's no point looking out of a clean window through a dirty screen, right?
How many storeys high can you clean?

We can clean up to three (3) storeys high using a ground ladder. Or using our purified water fed pole system, we can clean all residential windows safely from the ground.
How does a water fed pole system work?

Cleaning windows using a purified water fed pole system lets us get your windows sparkling from the ground, eliminating all risk from using ladders. Our system runs tap water through a state of the art water purifier to remove nearly all minerals from the water. The water is fed up through a pole which can reach up to 40ft and onto your windows. A specialized brush helps to lift and remove dirt and debris. The windows air dry to a spotless shine because purified water contains no minerals leaving nothing behind on the window.